Frequently Asked Questions
General
What is Glotracker?
Glotracker makes ultra-slim card-shaped and compact round Bluetooth trackers that help you find your wallet, keys, passport, luggage, and other valuables using Apple Find My or Android Find Device.
Which devices are compatible with Glotracker?
Glotracker trackers are compatible with both iOS (Apple Find My) and Android (Find Device / Google). No separate app is required — it works natively with your phone's built-in tracking network.
Does Glotracker work internationally?
Yes. Glotracker leverages the global Apple Find My and Android Find Device networks, which means your tracker can be located anywhere in the world where other network devices are present.
Product
How thin is the Card Tracker?
The Glotracker Card Tracker is just 1.8mm thin — the same thickness as 2 credit cards — making it the slimmest tracker that fits in any standard wallet slot.
Is Glotracker waterproof?
Yes. All Glotracker trackers carry an IP68 waterproof rating, meaning they are protected against full submersion in water up to 1.5 meters for 30 minutes.
How long does the battery last?
The battery lasts 5–6 months on a single charge. The Card Tracker charges via the included Magnetic Wireless Charger, and a low-battery alert is sent to your phone when it's time to recharge.
Can I attach the Round Tracker to my keys?
Yes. The Glotracker Round Tracker includes a keychain loop and is designed to clip onto keys, bags, luggage zippers, and more.
Privacy & Security
Is my location data private?
Yes. Glotracker is privacy-first. Location data is end-to-end encrypted and never stored on Glotracker servers. Only you can see your tracker's location.
Can someone use a Glotracker to track me without my knowledge?
No. Both Apple Find My and Android Find Device have built-in anti-stalking alerts. If an unknown tracker is traveling with you, your phone will notify you automatically.
Shipping & Orders
Do you ship internationally?
Yes, we ship worldwide. International orders are fulfilled from our warehouse and typically arrive within 7–14 business days depending on your location.
How do I track my order?
Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery in real time.
What is your return policy?
We offer a 30-day return policy on all products. If you are not satisfied, contact us and we will arrange a return or exchange at no extra cost.